VCS (Cymru) Limited is a Charity registered in England and Wales, Charity Registration No. 1066371. The registered office is VCS Cymru Community Media Studios, 5 Hayes Buildings, Curran Road, Cardiff, CF10 5DF.
Phone +44 (0)29 2132 2627 / E-mail firstname.lastname@example.org
- Definitions and introduction
1.1 In this Agreement the following words and phrases shall have the following meanings (and, where applicable, the singular shall include the plural):
“Competition” means any competition or promotion on one or more of our radio station or websites;
“employee” shall include employees, volunteers and contractors;
“Entrant” means any person who enters a Competition;
“Family Member” means a spouse, partner, close blood relation or spouse of a close blood relation;
“The Station” means VCS (Cymru) Limited (registered charity number 1066371 and registered company number 03055005) of VCS Community Media Studios, 5 Hayes Buildings, Curran Road, Cardiff/CF10 5DF and its subsidiaries and licensees;
“VCS Cymru” means the Charity (charity registration number 1066371) and its subsidiaries;
the words “include” and “including” shall not be interpreted as limiting the generality of any preceding words;
“Intellectual Property Rights” means any trade marks, copyright, moral rights, performer’s rights, confidential information, trade secrets and all or any other intellectual or industrial property rights, both registered and unregistered anywhere in the world, including any renewals and extensions and including any such rights discovered or invented after the date of this Agreement;
“Participant” means any person who is selected by us to participate in a Competition;
“Prize” means any prize or gift offered or awarded in a Competition;
“Specific Rules” means the specific rules, entry instructions and any other specific details or terms relating to the particular Competition or Prize published on this website or on any other website or in any other media which features the Competition;
“Terms” means these Competition Terms and Conditions together with any Specific Rules;
“we”, “us” and “our” means VCS Cymru including any successors in title and assigns;
“you” means an Entrant or Participant in or winner of (as the case may be) a Competition.
All of our Competitions will be subject to (i) these Competition Terms and Conditions and (ii) the Specific Rules and you will be bound by these Terms when you enter or participate in any Competition or accept any Prize. If these Competition Terms and Conditions differ or conflict with any Specific Rules then the Specific Rules will prevail.
We may add to, amend or vary these Competition Terms and Conditions from time to time, at our discretion.
You agree to co-operate with and comply with all reasonable requests made by us in connection with any Competition and its broadcast.
- Eligibility and Entry Criteria
In order to make a valid entry into a Competition you must enter as an individual using your legal name and make only one entry per Competition, unless the Specific Rules allow you to make multiple entries. You may only enter a competition if you are a resident of the United Kingdom or the Isle of Man.
The Specific Rules will state if there are any age restrictions relating to the Competition.
Unless otherwise stated in the Specific Rules, you may not enter a Competition if you are an employee, or Family Member of an employee, of (i) any VCS Cymru or (ii) any Competition sponsor or Prize giver or if you are directly or indirectly connected with the Competition.
So that we can ensure the fairness of our competitions, we reserve the right to prevent you, at our absolute discretion, from entering any of our Competitions for a period of six months if you have either (i) won a Prize valued at £1,000 or greater or (ii) won more than one Prize during the previous six months. If we choose to exercise this right we will notify you in writing.
You may not enter a Competition if you have been given the answer(s) or any other relevant information in relation to the Competition, either directly or indirectly, by any employee of the Station, Competition Sponsor or Prize giver.
No multiple, bulk, automated, machine assisted, third party, syndicate or other group entries will be accepted. We shall disqualify any entries which, in our reasonable opinion, appear to have used any of these entry methods including multiple entries from the same IP address or telephone number, unless the Specific Rules state that multiple entries are permitted.
Candidates in any General, Mayoral or any other national or local Election will be ineligible, during the period of such Election, to enter any Competition until after the conclusion of such Election.
We may ask you to provide us with proof of your eligibility to enter a Competition and we reserve the right, in our sole discretion, to decide whether or not eligibility criteria have been met. Breach of any of the criteria contained in this Clause 2 may result in your disqualification from a Competition and/or the withdrawal of a Prize.
- Entering a Competition
Entries by text message must be sent to the applicable shortcode as advertised on-air or online. Please be aware that shortcodes may change from Competition to Competition. You may need to check with your service provider for details of phone network compatibility. You will pay any text messaging charges via your service provider.
Please take care to follow the exact on-air or online Competition entry instructions. We cannot guarantee Competition entry for misspelt entries;
A text message or a telephone call will normally cost the standard rate for your service provider, please check with your service provider for more details. The cost of text messages and telephone calls via different service providers may vary.
Participation in some of our Competitions may be charged at a premium rate; please refer to the on-air or online messages for details. We reserve the right to disclose your personal data to Ofcom at their reasonable request.
If you are using a telephone which is not paid for by you, please ask for the permission of the bill payer before entering the Competition.
If you fail to answer your telephone when we phone you or you become disconnected for any reason before or during the Competition, we reserve the right to select another Entrant to participate in the Competition.
For Competitions involving online voting, only one vote for each valid email address will be accepted and we reserve the right to disqualify any Entrant making, or attempting to make, multiple votes.
For each on-air Competition, all timings including the closing time are as broadcast on the Station’s FM broadcast frequency. If you are listening via an IP-enabled device such as a smartphone or tablet, please remember that the stream can be slightly behind the FM broadcast due to differences in network speeds and/or the advertising we serve to listeners on IP-enabled devices. If a Competition requires you to enter by a deadline dependent on an item in the broadcast (e.g. by the end of a song) we cannot take into account any delay from listening via an IP-enabled device and the deadline will be as on the FM broadcast, so please take this into account when entering a Competition.
If you win a prize, we will notify you within 28 days of the end date of the Competition and you will then have 28 days within which to claim the Prize. If you fail to claim the Prize within the time-limit, or fail to comply with any other instructions or time-limits notified to you, you will forfeit your right to the Prize and your claim will be invalid.
We reserve the right, at our absolute discretion, to request certain evidence relating to your Competition entry including proof of identity, age and address. Please ensure you have given us your correct address so that we can send your Prize to you. We may request that you provide an in-studio recording to compare to your on-air win as proof of your vocal identity.
We may carry out an interview with you either by telephone or in person and we may record the interview;
All Prizes are non-transferable and may not be given, assigned or sold to another person.
Prizes cannot be exchanged for cash or other alternatives except by us in accordance with clause 10.1.
You will not be entitled to receive a Prize which, for any reason, you would be prohibited by law from purchasing, using or owning.
Unless otherwise stated in the Specific Rules, you may not win more than one Prize per Competition and we reserve the right to withhold or reclaim any second or subsequent Prize.
Where the Prize contains ticket(s) to an event, you will be bound by and must comply with the event promoter’s terms and conditions together with those set out on the ticket and the rules and regulations of the venue.
No fee is payable to you in respect of your involvement in the Competition.
- Additional terms relating specifically to Holiday Prizes
Holiday Prizes are subject to availability and must be taken in accordance with the dates, destinations, carriers and number of passengers specified by us.
When entering a Competition offering a holiday Prize you must hold a valid passport with at least 6 months’ further duration and which contains no visa restrictions on your ability to travel to the relevant destination. Passport control and in-country authorities reserve the right to refuse entry. If you are refused passage and or entry/exit to or from the country being visited, any additional costs and losses incurred will be your sole responsibility.
Holiday Prizes are not available to persons under the age of 18 unless otherwise stated in the Specific Rules. Children under 18 years of age cannot travel unless accompanied by an adult aged 18 or over.
All holidays must be taken within 6 months of the date of the Competition (unless otherwise stated in the Specific Rules).
The Specific Rules will provide details of any travel insurance policy offered as part of the Holiday Prize. Where no insurance is offered, you are responsible for obtaining adequate travel insurance.
You must comply with the terms and conditions, including health and safety requirements, of the Prize provider, the airline and other carriers and venues involved in the Competition or the Prize including all health and safety guidelines and instructions and all applicable legal and regulatory requirements.
You may not commit us to any contract, expense or cost without our prior written consent. You must have sufficient financial resources to meet any financial commitment which you may incur in connection with the Prize beyond those included in the Prize itself (including transfers to and from the airport, meals and drinks).
We accept no liability for any changes in the details, including dates and times, of any flights, other transport, airport details, accommodation or other aspects of the Prize.
You will be responsible for any inoculation and other health or visa requirements for your destination.
- Health and Safety
Your entry or participation in a Competition and/or Prize is at your own risk and your health and safety is your own responsibility. If the Competition or Prize requires you to undertake any physical activity please ensure, before entering the Competition, that you (i) are in good health and (ii) have no underlying medical condition and are taking no medication that could adversely affect you.
Please ensure that you notify us immediately if you become ill or become aware of any other relevant medical or health and safety information which could affect your participation in a Competition and/or Prize. You must comply with all safety requests made by us or our representatives.
We reserve the right to disqualify you from the Competition and/or Prize (without liability or compensation) if you (in our opinion, which shall be final) conduct yourself in a way which exposes you or others to any medical, security, safety or other risks whatsoever (including being intoxicated or abusive in any way).